Merchant FAQ

How can I apply to become a merchant at the NWA Boutique Show?
Please see our online application for the 2016 Show


Where is my booth?
Click here for the 2016 Map.  Booth numbers may be viewed by clicking on the “2016 Merchants” tab within this website.


What time may Merchants move in?

Thursday, November 10, between 10:00 a.m. and 9:00 p.m.  We will have a quick meeting at 8:30 on Friday morning, 11/11, to run through details of the weekend.   Please have your booth completely ready by that time.  Doors open at 9:00 a.m. for the VIP Shopping Event.


Where should we unload?
Merchants may unload from the front or back of the building on Thursday.  (Except middle doors in front.) Please refrain from using the front entrances Friday morning.  Our VIP Event will be set up in the foyer.


How can I register workers for my booth?
When you check in on Thursday, please provide us with names of workers for your booth. They will simply check in at the front desk upon arrival. 


What are the overall show shopping hours?

Friday, November 11,  9:00 a.m. — 9:00 p.m.  (with special events 9-11 and 5-9)
Saturday, November 12,  9:00 a.m. — 6:00 p.m.


What is provided in my booth?

You will have a fully draped section to the specification of your booth size along with a 6' skirted table, chair, a small wastebasket and wi-fi.  Electricity, phone lines and additional tables may be ordered at an additional charge by 10/30/15.  An online order form will be emailed to you after merchant jury.  No floor orders will be accepted. 


How do I order and pay for extras for my booth?  (Electricity, Extra Tables, Phone)
Extras are supplied by the NWA Convention Center.  You must order extras no later than 11/02/16.  Orders placed between 11/3  and 11/12  will be charged at twice the standard rate.  ORDERS WILL NOT BE ACCEPTED DURING SET-UP OR ANY TIME DURING THE SHOW.  Click here to order an add-on.


How tall are the backdrops?  What color are they? Can I hang things?
Backdrops are 8’ tall with 3’ side rails.  Backdrops are all black.  Yes, you may hang light items from your backdrop with “S” hooks.


What time can we break down after the show?

Saturday, November 12, 6:15 p.m.— 9:00 p.m.   Early take-down is strictly prohibited and will result in a fine and exclusion from future shows.  Please show respect to your fellow merchants


Do I need to clean up my booth after I pack it up?

Please make sure you take ALL your items from your booth and leave a clean booth behind.  The Convention Center will handle vacuuming.  Any booth that is left messy will be charged a cleanup fee from the Convention Center.  Any items left behind will be discarded.


How should we collect customer payments and taxes?

Each vendor is responsible for collecting their own payments and taxes from customers.


What is the current tax rate in Springdale? 

As of November 1, 2014, the tax rate in Springdale is 9.75%. 


Does the Boutique Show collect commission on my sales?

No. 


Do most merchants take credit cards?

Some do and some don’t.  Obviously, it is a huge convenience for customers, so you should consider it if you’d like to boost your overall sales.  


How do I accept credit cards?

Square and PayPal both offer swipers as attachments to your mobile phone.  (Set up your account online.  Often, they will send the swiper to you at no charge.)      


Is wi-fi available?
 
Yes.  We will have wi-fi passwords available for you at no charge.


Will food be available onsite?

Yes, we will have concessions at this event.  In addition, the Tiffany Grille on the hotel side serves both breakfast and lunch.  (479-751-8300
)   A menu and order form will be available upon check in at your booth.  Tiffany Grille will collect and deliver orders.


Do you provide a Merchant Lounge?

We discourage eating, drinking and texting while in your booth and offer a merchant coffee lounge in the front foyer for a quick place to eat or grab a drink.  If you would like to take a more leisurely break, the hotel side offers a beautiful and peaceful atrium and bar area. 


Will there be an ATM Machine at the show?

Yes.


What if I have questions that aren’t answered on this page?

Please e-mail us your question at
info@nwaboutiqueshow.com.